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Refund/Return Policy


We are committed to your satisfaction so if you’re not completely satisfied with your WallStars we will refund your money or replace your WallStars as follows:

  1. WallStars are in original condition – If your WallStars are in original condition you may return within 60 days of the delivery date for an exchange or refund (less shipping & handling).
  2. WallStars are received damaged – If your WallStars arrive damaged you may return within 15 days of the delivery date and we will give you a refund or replacement at our discretion.

If you want to return your WallStars please follow these steps.

  1. Email us at and give us your order number and the reason for your return.
  2. We will email you a return authorization number. We will not process your return without one.
  3. Place your WallStars in the package it was originally shipped in and clearly mark the return authorization number on the outside of the package.
  4. Use a traceable shipping service when returning your package to us.


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